Time for a check-in.

Hello, I am still here!

It has been a very busy period since my last blog, with the winds and what would have been a very steady workload anyway.

I have had the usual TV aerial, satellite dish, telephone and satellite broadband work coupled with wind damages including a call-out to an aerial that had fallen due to the top half of a chimney collapsing! I removed the bricks that were poised ready for sliding down the tiles and hitting a conservatory roof. Then it was made water tight ready for re-building, (I didn't do that bit).

Another call-out was for a Tooway satellite broadband dish that was ripped out of a brick wall. The cause was the wind, but it didn't help that it wasn't installed correctly in the first place. It had loose elevation and azimuth securing bolts and the main wall securing bolts were drilled into to the mortar, which is the weakest point on a wall for mounting things.

Hopefully we have seen the end of the winds for a while, and business can return to normal. I am also hoping that I will have a little more time to update my blog every month. So until next time, Bye-bye.

Customer Feedback

It can be really hard to get customers to complete feedback, even if they say that they will. So it when it comes to me via an email, it is a nice surprise!

"I just wanted to say how impressed I was the other day with your customer service and politeness. I have had a myriad of tradesmen visiting my home in the last year with the rebuild and it makes a real difference, when somebody who is invited into your home is polite and offers to cover their shoes to help protect your carpets!

I will be recommending you to friends should the need arise,

With Many Thanks

Andrea"

If you have had any work completed by myself, please take a moment to share your experience.

If you wanted to, there are 3 ways in which you can do it:

1) Happy with your Ashford Vision experience? Click here to write a review.

2) Got a Google account? Click here to write a google review.

3) Ok, so you just want to click our facebook 'like' button?

I hope to hear from you soon!

www.ashfordvision.co.uk

Large residential installation comprising of Sky+ HD, Tooway Broadband and a Wireless Network

Just completed a very large residential installation that comprised of re-installing and adding to the sky set-up, giving them a larger bandwidth, and spreading their wireless connection around a very large house.

The sky cables were originally buried directly in to the ground to get to various points around the home, without any protective conduit/copex. Needless to say, the cables had deteriorated (over 6 years) to a state of ill repair.
When putting the new cables down (over 400 meters in all), I used direct to bury RG6, and a protective conduit to help it's longevity.
When the cables were down and we had good signal, it was time to add 2 new Sky+ HD boxes.

The family's internet situation was something to be desired, with mum and dad wanting to be able to work, and the kids wanting to go on-line with their games consoles. The most that they could get from BT in their rural location was barely 1mb. This just didn't suit their requirements, and arguments were had!
Tooway Satellite Broadband (this installation showed 20.28 Mbps upon test) was installed to take the strain of video streaming, downloads, anytime+ and general browsing, whilst the BT is now used for gaming (due to the lower ping).

The Wi-Fi also needed to be extended as the BT Wi-Fi only covered 2 rooms at best, and now we had a second connection to deal with. Access points were installed throughout the house and outhouse/bar/swimming pool to allow the users to roam freely without the worry of losing connection on their devices.

All in all, yes it was a LOT of work, but I am glad that Ashford Vision could carry it through to completion, and hopefully there will be less arguments at the customer's home!

www.ashfordvision.co.uk